Crystal J. Smith

• Proficient in Microsoft Office, including Microsoft Word, Excel, Power Point, Access, Outlook, OneNote, Sharepoint, and SQL Server 
• HTML and CSS web development 
• ERP Applications including SAP and Oracle
• SQL/PLSQL queries and relational database report writing
• Proficient in SAP ECC SD and LE
• Building knowledge in SAP SCM GATP, SNC, CRM, TM, UI5, and CRM WebUI
• Encourages a learning working environment by coaching and teaching others
• Knowledge and experience with all areas of project management
• Experienced in all phases of a project- business requirements, design, testing, training, deployment, execution, cutover, support
• Applies creative solutions to difficult business problems to resolve issues and meet changing business needs

My daily work routine revolves around the use of computers and technology. I frequently work via conference call, WebEx, instant messenter, video conference, and other means of communication.