Crystal J. Smith

Work History

COORS BREWING COMPANY and MillerCoors \| Golden, CO
IT Sr. Business Analyst and IT SAP Solution Designer	July 2007-Present
Project-based initiatives, including: Supply Chain Supply Chain Integration: Designed, implemented, and tested solutions to integrate the supply chain systems for two legacy companies while acting as a Subject Matter Expert on Sales and Distribution activities Import and Export: Created designs and gathered requirements for new products to be imported and to export existing products to new markets Project Integration / Co-Shipping: provided testing support for efforts which combined legacy Molson and Coors business processes in the areas of order entry, order fulfillment, and shipping Pricing and Revenue Pricing Integration: Designed solutions to implement new pricing models Master Data Master Data Management: Supported a new data model for the organization and the design for both transactional and reporting databases and systems Outsourcing HP outsourcing: Developed transition schedule, coordinated IT and business resources, conducted training presentations, and supervised the hand-off of roles and responsibilities Led communication efforts for HP outsourcing transition within the SD/LES/WM teams, and for security role access across the entire HP support team Beyond IT roles, company involvement included Training for and contribution to the Emergency Response Team Volunteer work at Jefferson County Open Space, the Colorado Railroad Museum, Dragon Boat Festivals, Salvation Army, and Colorado Food Bank of the Rockies

COORS BREWING COMPANY and MillerCoors | Golden, CO

IT Sr. Business Analyst and IT SAP Solution Designer

July 2007-Present

Project-based initiatives, including:

Supply Chain
- Supply Chain Integration: Designed, implemented, and tested solutions to integrate the supply chain systems for two legacy companies while acting as a Subject Matter Expert on Sales and Distribution activities
- Import and Export: Created designs and gathered requirements for new products to be imported and to export existing products to new markets
- Project Integration / Co-Shipping: provided testing support for efforts which combined legacy Molson and Coors business processes in the areas of order entry, order fulfillment, and shipping
Pricing and Revenue
- Pricing Integration: Designed solutions to implement new pricing models
Master Data
- Master Data Management: Supported a new data model for the organization and the design for both transactional and reporting databases and systems
Outsourcing
- HP outsourcing: Developed transition schedule, coordinated IT and business resources, conducted training presentations, and supervised the hand-off of roles and responsibilities
- Led communication efforts for HP outsourcing transition within the SD/LES/WM teams, and for security role access across the entire HP support team

Beyond IT roles, company involvement included

Training for and contribution to the Emergency Response Team
Volunteer work at Jefferson County Open Space, the Colorado Railroad Museum, Dragon Boat Festivals, Salvation Army, and Colorado Food Bank of the Rockies

HITACHI CONSULTING\| Denver, CO
Consultant promoted to Senior Consultant	July 2004-Feb 2007
Focused experience in: Enterprise Resource Planning (ERP) implementation Oracle 11i- Order Management (primary focus), Inventory, Warehouse Management, EDI, Receivables, Trade Management, Planning and Manufacturing Oracle Discoverer- report development tool Lavastorm- telecom revenue assurance tool Rational- Business Requirements and Testing modules Customer Care Billing operations Order entry Credit and Collections- joint efforts with IBM Global Services and Bass and Company Field installations and operations End-to-end operations while transitioning onto new ERP systems Organizational Change Management Creation and delivery of training material Managing the change process to ensure user acceptance In addition to consulting activities, extensive time was spent: Developing and maintaining the Rocky Mountain intranet site Recruiting- including career fairs, information nights, career panels, interviewing, and evaluating Planning quarterly meeting content and logistics for the Rocky Mountain region Organizing office charity and social events Entertaining and networking with clients Involvement in Women's Vision Foundation activities Participating in internal mentoring programs Evaluating and providing feedback to less experienced employees Shadowing and participating in the sales and revenue planning process Interacting with every aspect of the project management process

LEVEL (3) COMMUNICATIONS \| Broomfield, Colorado	May 2003-May 2004
Intern in Transport and Infrastructure Department
Selected to work on Bidding Team for $400M government bandwidth expansion project Worked on special teams to complete network integration of acquired companies Composed regular internal reports for management regarding project completion, efficiency, and accuracy using Brio, Clarify, MS Access, and Oracle Compiled associated costs and permits to document the department's projects nationwide Built Clarify models to reflect new project structures after a departmental reorganization

INFORMATION SYSTEMS COURSE \| University of Colorado, Boulder	Aug 2002-May 2004
Teaching Assistant
Selected to interview and hire new Teaching Assistants Presented course material in a classroom setting to students, and graded all assignments and examinations Course material included MS Office and basic web-building tools including HTML and CSS Trained other staff and wrote technical manuals for 15 TAs to use for their sections

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